Frequently Asked Questions

ORDERS

CAN I RETURN AN ITEM FOR AN EXCHANGE INSTEAD OF A REFUND?

Yes, please take a copy of your order and return it to our Withambrook Park address along with the item you wish to exchange. Please state on the paperwork what size you require as an exchange.

WHAT DO I DO IF I RECEIVE A FAULTY ITEM IN MY ORDER?

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Qua tu etiam inprudens utebare non numquam.

  • Hic nihil fuit, quod quaereremus
  • Utinam quidem dicerent alium alio beatiorem
  • Ita multa dicunt, quae vix intellegam

Eam stabilem appellas. Quid iudicant sensus? Sin aliud quid voles, postea. Dempta enim aeternitate nihilo beatior Iuppiter quam Epicurus; Mihi, inquam, qui te id ipsum rogavi?

I'M MISSING AN ITEM FROM MY ORDER, WHAT DO I DO?

Please contact us on 01476 594330 and have your order number to hand.

DELIVERY

CAN I TRACK THE DELIVERY OF MY ORDER?

We will be offering this service in the fullness of time, details of which will be available on despatch.

RETURNS

I'M A UK CUSTOMER. HOW DO I RETURN SOMETHING TO YOU?
WHAT IS YOUR RETURNS POLICY?

This is in the terms and conditions section.

HAVE YOU RECEIVED MY RETURNED ITEMS?

If you haven’t heard from us within one week of your items  being returned please contact us using the relevant telephone number in the contact section of the wesite.

PAYMENT

WHAT PAYMENT METHODS DO YOU ACCEPT?

We accept all major debit & credit cards such as  Visa, Visa Electron, MasterCard, Maestro, Switch and American Express. For more information you can view Paypal’s payment terms.

Reach Us